Privacy Policy – Protocys

Who we are

This Privacy Policy describes how https://protocys.com (“we,” “us,” or “our”) collects, uses, and shares personal information of users (“you” or “your”) of this website, https://protocys.com, which provides educational courses related to IT and cybersecurity.

Information We Collect

We may collect the following types of personal information:

Information You Provide Directly:
- Account Information: When you create an account, we collect your name, email address, username, and password.
- Profile Information: You may choose to provide additional information for your profile, such as your professional experience, skills, and interests.
- Payment Information: If you purchase a subscription, our payment processors collect payment information, such as your credit card details or other payment method information. This information is not stored on our servers.
- Communications: If you contact us directly, we may collect your name, email address, and the content of your communication.
- Course Participation Data: We collect data related to your course progress, including completed modules, quiz scores, and forum posts.
Information We Collect Automatically:
- Usage Information: We collect information about how you use the Site, such as the pages you visit, the courses you access, and the time you spend on the Site.
- Log Data: Our servers automatically record information (“log data”), including your IP address, browser type, operating system, referring website, pages visited, location, your mobile carrier, device and application IDs, search terms, and cookie information.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activity on the Site. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use your information for the following purposes:

Providing and Maintaining the Site: To operate the Site, provide you with access to courses, and personalize your experience.
Processing Payments: To process payments for courses you purchase.
Communicating with You: To respond to your inquiries, provide customer support, and send you important updates about the Site and your courses.
Improving the Site: To analyze how users interact with the Site and identify areas for improvement.
Marketing and Promotional Purposes: With your consent, we may send you emails about new courses, promotions, and other relevant information. You can opt-out of receiving marketing emails at any time.
Legal Compliance: To comply with applicable laws and regulations.

Sharing Your Information

We may share your information with the following parties:

Service Providers: We may share your information with third-party service providers who assist us with payment processing, data analytics, email marketing, and other essential services. These providers are obligated to protect your information.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. We are deeply committed to protecting your personal and financial information using the most advanced and secure technologies available today. All payment transactions are processed through secure payment gateways that utilize cutting-edge encryption techniques, including RSA and AES to safeguard your sensitive data.

RSA is employed to ensure secure key exchanges, while AES provides robust encryption of your transaction details. Additionally, we use tokenization to replace sensitive data, such as credit card numbers, with unique identifiers, reducing the risk of exposure.

Our systems are fully compliant with PCI DSS (Payment Card Industry Data Security Standard), which mandates stringent security measures for handling, processing, and storing payment information. Transactions are conducted over secure HTTPS connections, and we implement TLS (Transport Layer Security) protocols to protect your data during transmission.

We also leverage advanced fraud detection systems and real-time monitoring to identify and prevent unauthorized access or suspicious activities. Regular security audits, software updates, and penetration testing are conducted to maintain the integrity and security of our systems.

By integrating these industry-leading cryptographic algorithms and security measures, we ensure that your payment experience is not only seamless but also highly secure.

Your Choices

Access and Correction: You can access and update your account information through your profile settings.
Marketing Communications: You can opt-out of receiving marketing emails by clicking the unsubscribe link in the emails we send you.
Cookies: You can manage your cookie preferences through your browser settings.

Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and encourage you to review it periodically.

If you have any questions about this Privacy Policy, please contact us at: info@protocys.com